Theft Assistance

Fraud Protection Center

Theft Assistance

Representatives are on call 24 hours a day, 7 days a week, to help you determine if your identity has been stolen, navigate the recovery process, and protect yourself in the future.

We are available 24/7 to provide you with information on identity theft and how to prevent it. Here are some highlights of actions you can take.

Detecting Identity Theft
If you suspect that you are a victim of identity theft, you should contact the credit bureaus, review your credit reports, and correct your information.

Restoring Your Good Name
If you discover your identity has been stolen, you should contact the Police and the credit bureaus, and close suspect accounts.

Preventing Identity Theft
To try to prevent identity theft, there are many steps you can take. Here are some examples of things you can do to try to prevent identity theft:

Keep sensitive personal information in a safe or other location accessible only to you
Shred documents containing your personal information before you dispose of them
Obtain your credit reports from each of the three major credit bureaus once every 6-12 months
Avoid giving out personal information over the phone
Regularly review your recent Card account activity

Tools and Resources
Learn about the services we can provide to help you monitor your credit; download important tips and sample documents for handling fraud and disputes; find out about other useful resources to help you with identity theft and other kinds of fraud in our Fraud Protection Center.