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24 hours a day
First Data Independent Sales’s knowledgeable customer service
representatives assist merchants with all their account
needs, 24 hours a day, 7 days a week, in more than 140
languages and dialects. The dedicated Customer Service
staff helps merchants reconcile their deposits, understand
their account statements, and answer questions about rates,
fees, chargebacks and retrievals. Representatives can
also help locate a missing deposit or transaction and
make profile changes to a merchant’s account.
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