Avoiding Credit & Charge Card Fraud
Credit and charge
card fraud costs cardholders and issuers hundreds of
millions of dollars each year. While theft is the most obvious
form of fraud, it can occur in other ways. For example,
someone may use your card number without your knowledge.
There are a few steps you can take to make it more difficult
for a robber to capture your card or card numbers and
minimize the possibility credit
or charge card fraud from happening.
Disclose Losses and Fraud
If you lose your credit or charge cards or if you realize
they've been lost or stolen, immediately notify the issuer.
By law, once you report the loss or theft, you have no
further responsibility for unauthorized charges. In any
event, your maximum liability under federal law is $50
per card.
Guarding Against Fraud
Here are some tips to help you protect yourself from
credit and charge card
fraud.
Do:
- Sign your cards as soon as they arrive.
- Carry your cards separately from your wallet, in
a zippered compartment, a business card holder, or another
small pouch.
- Keep a record of your account numbers, their expiration
dates, and the phone number and address of each company
in a secure place.
- Keep an eye on your card during the transaction,
and get it back as quickly as possible.
- Void incorrect receipts.
- Destroy carbons.
- Save receipts to compare with billing statements.
- Open bills promptly and reconcile accounts monthly,
just as you would your checking account.
- Report any questionable charges promptly and in writing
to the card issuer.
- Notify card companies in advance of a change in address.
Don't:
- Lend your card(s) to anyone.
- Leave cards or receipts lying around.
- Sign a blank receipt. When you sign a receipt, draw
a line through any blank spaces above the total.
- Write your account number on a postcard or the outside
of an envelope.
- Give out your account number over the phone unless
you're making the call to a company you know is reputable.
If you have questions about a company, check it out
with your local consumer protection office or Better
Business Bureau.
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